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356: Small Team, Big Thinking

2026-09-13 · 59:02

00:00SPEAKER- Brad, this isn't an Apple episode this week.

00:02SPEAKER- No?

00:02SPEAKER- Well, I mean, asterisk, I guess.

00:04SPEAKER- Kind of is, not 2000, not 2026 Apple,

00:07SPEAKERmore like 1991 Apple.

00:09SPEAKER- But it's funny 'cause,

00:10SPEAKERwell, we'll talk about what the episode's about in a minute,

00:12SPEAKERbut like watching the keynote this week,

00:14SPEAKERthis was Apple keynote week for phones and watch, I guess.

00:17SPEAKER- Yes, finally somebody's making a folding smartphone.

00:20SPEAKERNobody's ever done it before.

00:22SPEAKERIt's amazing that they've cracked the technology.

00:24SPEAKER- It's not the folding phone.

00:25SPEAKERIt's neither phishing nor foul for me.

00:27SPEAKERLike it's not the tall folder that opens square.

00:30SPEAKER- Oh, I saw one of those yesterday when I was at PC World.

00:33SPEAKER- Yeah, Adam has one.

00:34SPEAKER- Somebody had one of the very tall ones

00:36SPEAKERthat basically look like half of a Nintendo DS

00:38SPEAKERwhen they're closed.

00:39SPEAKER- Yeah, and it's not like the Motorola one

00:41SPEAKERthat's like an old Razer phone

00:44SPEAKERthat folds into a tiny square, right?

00:46SPEAKER- Right.

00:46SPEAKER- Like they either start as a square and unfold in vertical

00:49SPEAKERor they start vertical and unfold into a square.

00:51SPEAKERAnd this one just is squatty and unfolds wide.

00:54SPEAKERAnd I don't, I don't know.

00:55SPEAKERI gather that that is passport style.

00:58SPEAKERLike that's the term.

00:58SPEAKERI guess that's a thing in Android phones now

01:00SPEAKERis the passport form factor of foldable phone.

01:03SPEAKER- Yeah, but like I don't put my passport

01:05SPEAKERin my front jeans pocket, man.

01:07SPEAKERIt's a back pocket thing.

01:08SPEAKERAnyway, we're not gonna talk about that today.

01:10SPEAKERWe'll talk about that after we get,

01:12SPEAKERlike once they have them in the stores,

01:14SPEAKERI don't think I'm gonna buy one of those.

01:15SPEAKERI'm gonna go to the store and look at it

01:17SPEAKERand wait for my friends who buy one

01:20SPEAKERto talk to them about it.

01:21SPEAKERBut like, I kind of don't care.

01:23SPEAKER- Yeah, yes, I bought my iPhone 17

01:25SPEAKERbefore the price increase this year

01:28SPEAKERand intend to be on that phone for like five years at least.

01:31SPEAKER- So I'm in the spot though.

01:33SPEAKER'Cause like I have the 15 Pro

01:35SPEAKERand it's starting to feel a little janky.

01:36SPEAKERSo I either need to put a new battery in it

01:39SPEAKER'cause we're reaching that point of its life now.

01:42SPEAKEROr I need, like had they made a phone

01:44SPEAKERthat I was excited about this year,

01:45SPEAKERI would have probably just gotten a new phone.

01:47SPEAKERBut I don't, like I don't leave the house enough

01:49SPEAKERto justify spending $2,000 on a phone.

01:51SPEAKER- You're in that life now.

01:53SPEAKER- Yeah, like in 2016, 2017,

01:55SPEAKERwhen I was traveling all the time doing VR stuff,

01:57SPEAKERI was 100%, it's an absolute no brainer

02:00SPEAKERto spend two grand on a phone, right?

02:01SPEAKERLike it's a business expense, whatever.

02:03SPEAKERAnyway, the thing I wanted to talk about with this

02:05SPEAKERwasn't that this was the goodbye Tim keynote.

02:08SPEAKER- Yeah, I was sitting here wiping my windows machine

02:11SPEAKERand doing a fresh reinstall.

02:12SPEAKERI've been deep in the partition labs

02:15SPEAKERdoing some science this week.

02:17SPEAKERBut while I was doing that,

02:18SPEAKERI had the laptop in front of me

02:19SPEAKERand I specifically wanted to see the beginning

02:20SPEAKERof that keynote because it was like,

02:21SPEAKERhe's only, Turnus has only been on the job for like a week,

02:24SPEAKERno, two weeks maybe.

02:25SPEAKER- Yeah, like I assume that the transition

02:28SPEAKERstarted several months ago at least.

02:29SPEAKER- Yeah, but I mean like Tim Cook's official last day

02:32SPEAKERwas only a couple of weeks ago at most.

02:34SPEAKERSo I knew there would be some like,

02:35SPEAKERI want to see what kind of silly pageantry

02:37SPEAKERthey'd throw out there at the beginning of this thing.

02:39SPEAKERLike there's definitely going to be some changing

02:41SPEAKERof the guard thing happening, right?

02:43SPEAKERAnd there was kind of.

02:44SPEAKER- Yeah, I thought it was like,

02:46SPEAKERit was oddly sweet for a multi,

02:48SPEAKERfor a trillion dollar corporation presentation thing, right?

02:52SPEAKERThey did a whole bunch of like,

02:53SPEAKERthis is how you cold open a thing bits

02:56SPEAKERwhere they shot some stuff with the iPhones

02:57SPEAKERand I assume they got either student directors

03:00SPEAKERor fancy action directors or something

03:02SPEAKERto shoot like car crashes and like horror movies

03:05SPEAKERand all the different, you know, genres of film.

03:08SPEAKER- Yeah, I was thinking about the Tim Cook walking out

03:11SPEAKERbait and switch part.

03:12SPEAKERI completely forgot about that montage

03:13SPEAKERof like filmmaking vignettes that they did.

03:15SPEAKERThat was pretty neat.

03:16SPEAKER- Yeah, but they hooked it together

03:17SPEAKERwith the James Bond intro, right?

03:18SPEAKERLike they had the aperture on the camera

03:20SPEAKER'cause the cameras have moving apertures this year.

03:23SPEAKERAnd then they had a circle shot down a hallway

03:28SPEAKERand Tim Cook popped up and was like,

03:29SPEAKERthis is the man you're waiting for, blah, blah, blah.

03:31SPEAKERBut it's not me, it's this guy.

03:33SPEAKERAnd then John Ternus comes out

03:34SPEAKERand starts talking about how your iPhone is three devices

03:38SPEAKERand like we've come full circle, here we are.

03:41SPEAKER- Where have I heard that before?

03:43SPEAKER(upbeat music)

03:53SPEAKER(upbeat music continues)

04:11SPEAKER- Welcome to "Brad and Will Made a Tech Pod."

04:13SPEAKERI'm Will.

04:14SPEAKER- I am Brad, hello.

04:15SPEAKER- Brad, there's magic in the air.

04:17SPEAKERIt's that time of year.

04:18SPEAKER- Is there?

04:19SPEAKER- It's a hundred degrees outside.

04:20SPEAKERI hooked up the air conditioner

04:21SPEAKERfor the first time in two years.

04:23SPEAKER- Yeah, I don't know if magic

04:24SPEAKERis what is flowing through the air these days,

04:26SPEAKERwhether we're talking about particulates or radio waves, but.

04:30SPEAKER- Unbelievable sunset the other night though.

04:32SPEAKER- Oh yeah.

04:33SPEAKER- Did you not see it?

04:34SPEAKER- Oh, hi.

04:35SPEAKER- It was all over socials and everything.

04:36SPEAKERLike everybody, I found out people lived in San Francisco

04:38SPEAKERbecause they were posting pictures of the sunset.

04:41SPEAKERI'll send it, you can make it the show art if you want,

04:42SPEAKERunless you decide to do something else.

04:43SPEAKERBut it was maybe the prettiest sunset I've seen

04:48SPEAKERsince like the bad fires a few years ago.

04:50SPEAKER- I can never, I feel like that's something

04:52SPEAKERApple should maybe focus on when they're,

04:53SPEAKERwhen they're ballyhooing their new camera technology

04:55SPEAKERis finally being able to capture a sunset

04:58SPEAKERas it actually looks impressionistically in front of you.

05:01SPEAKERLike I can never, every time I see a cool sunset,

05:04SPEAKERI try to take a picture of it

05:05SPEAKERand it never looks quite as nice as it does in person.

05:08SPEAKER- I mean, look, there's a quantum conversation here

05:11SPEAKERabout whether you can truly observe anything

05:13SPEAKERand capture the raw essence of it, right?

05:16SPEAKER- Maybe we're better off just living in the moment.

05:18SPEAKER- Yeah, just enjoy yourself, man.

05:19SPEAKERBut take the picture so you remember

05:20SPEAKERhow nice the moment was, that's what I say.

05:22SPEAKERI used to be a just remember it guy.

05:24SPEAKERFor years and years and years I was like,

05:25SPEAKERI don't need to take pictures, I just remember everything.

05:28SPEAKERAnd now it turns out having the pictures

05:30SPEAKERto remind you of the things so you remember them

05:32SPEAKERis important as we get older.

05:35SPEAKERBut that's not the kind of magic I'm talking about.

05:37SPEAKERI'm talking about general magic,

05:38SPEAKERwhich we said last week or the week before,

05:40SPEAKERwe're gonna watch this week, we've watched it.

05:42SPEAKER- Hopefully people heeded our warning and watched the movie.

05:45SPEAKERIf you haven't watched it,

05:47SPEAKERwell, we haven't had the conversation yet.

05:49SPEAKERYeah, we haven't had the conversation.

05:50SPEAKERMaybe you'll get something out of this

05:52SPEAKEReven without having watched the documentary,

05:53SPEAKERbut it's a good documentary and it's also on YouTube,

05:56SPEAKERwhich I don't think we mentioned last week,

05:57SPEAKERbut it's just fully, I think the production company

06:00SPEAKERput it up.

06:01SPEAKER- Yeah, I didn't know it was on YouTube

06:02SPEAKERwhen we talked about it last week.

06:03SPEAKERI found that out like two days ago

06:04SPEAKERwhen I went to watch it again.

06:06SPEAKER- Right, so I'll link that YouTube video in the show notes

06:08SPEAKERif you want to pause and watch it.

06:10SPEAKERIt's about an hour and a half.

06:12SPEAKERIt's not super long, it's a breezy.

06:14SPEAKERI watched it all in one sitting.

06:15SPEAKERIt's a breezy little film, but there's a lot of cool stuff

06:18SPEAKERin there, which we will talk about.

06:19SPEAKER- It's a 2018 documentary about a company

06:21SPEAKERthat was founded in 1989 or '90, depending on who you ask,

06:26SPEAKERthat spun out of Apple, basically.

06:28SPEAKERSo it was kind of a,

06:31SPEAKERI feel like Steve Jobs always had Xerox PARC envy

06:36SPEAKERfor years and years and years.

06:38SPEAKER- I mean, you remember the famous Pirates of Silicon Valley

06:42SPEAKERscene where he and his cronies raid the Xerox PARC office

06:46SPEAKERover the strident objections of the people who worked there,

06:49SPEAKERwhich is not, I don't think historically,

06:50SPEAKERthat's not really how it went, is my understanding.

06:54SPEAKERBut it was a bit dramatized for the film.

06:56SPEAKER- It wasn't Anthony Edwards either, so, you know.

06:59SPEAKERBut anyway, or Anthony Michael Hall.

07:01SPEAKERAnthony Michael Hall.

07:02SPEAKER- Oh yeah, it's Anthony Michael Hall is the-

07:04SPEAKER- Is Bill Gates.

07:05SPEAKER- It's Bill Gates, yeah, yes.

07:06SPEAKER- Is that Noah Wylie as Steve Jobs?

07:08SPEAKER- Yes, Noah Wylie is a career-defining turn as Steve Jobs.

07:11SPEAKER- Yeah.

07:13SPEAKERBut no, so General Magic was this kind of incubatory startup

07:16SPEAKERthat ended up having a big IPO path.

07:18SPEAKERIt was a Silicon Valley darling for a little bit.

07:21SPEAKERAnd they were trying to invent the post-computer computer.

07:25SPEAKERRight, that's what they set out to do.

07:27SPEAKER- Yeah, so I had a very different impression

07:29SPEAKERof what this was going to be about

07:31SPEAKERand what this company was going to have been

07:32SPEAKERbased on the little bit you had told me

07:34SPEAKERabout this documentary and also reading,

07:36SPEAKERremember last week I read the first paragraph

07:38SPEAKERof their Wikipedia summary and it was rattling off

07:41SPEAKERlike kind of they prefigured USB and e-commerce

07:45SPEAKERand like eight other like foundational technologies.

07:47SPEAKERAnd I was like, oh, this is going to be a Xerox PARC style

07:50SPEAKERlike freewheeling R&D shop that was just there

07:53SPEAKERto incubate ideas and make cool stuff

07:56SPEAKERand not like driving toward any particular goal

07:59SPEAKERother than like, hey, let's brainstorm cool technology.

08:02SPEAKERBut that is the opposite of the reality,

08:05SPEAKERwhich is that they were founded to make a product.

08:07SPEAKERLike they were doing all that stuff

08:09SPEAKERin service of making a thing, which by this film's narrative

08:14SPEAKERwas basically the iPhone before the iPhone.

08:16SPEAKERLike that's actually the kind of narrative thrust

08:19SPEAKERof this movie is like, hey, these people came up

08:21SPEAKERwith the iPhone a decade before the iPhone came out

08:23SPEAKERor more actually like 12 years or whatever when.

08:25SPEAKER- 15, 20, 18. - Product launch, right.

08:29SPEAKERLike the story of this thing is very much,

08:32SPEAKERthese people were way too smart and ahead of their time

08:35SPEAKERfor the time they lived in.

08:37SPEAKERLike they could have changed the world with this thing.

08:38SPEAKERLike I don't, I guess we should dissect

08:41SPEAKERover the course of this how much we buy that story

08:45SPEAKERor like how much, how convincing that narrative is

08:48SPEAKERthat this could have been the iPhone

08:49SPEAKERif a few things had been different,

08:50SPEAKERbut it's an interesting subject to look at.

08:53SPEAKER- So there are a couple of things

08:55SPEAKERthat are really interesting to me about the story.

08:56SPEAKEROne is that usually you get these kinds of documentaries

08:59SPEAKERabout companies that are wildly successful,

09:01SPEAKERnot companies that bombed out

09:03SPEAKERand didn't reach their actual potential.

09:06SPEAKER- And like bombed out is almost underselling it

09:08SPEAKERbecause they, I don't know how we wanna tackle this.

09:10SPEAKERI don't know if we wanna go in like narrative order

09:12SPEAKERfrom the film, but when they get to the product launch

09:15SPEAKERand they've, like the music is very melancholy

09:17SPEAKERand they're talking about how badly they bombed.

09:19SPEAKERLike, I don't know if I've ever heard of a story of,

09:23SPEAKERI'm trying, how do you put this?

09:24SPEAKERIt's like a riches to rags kind of story

09:26SPEAKER'cause they had so much investment

09:28SPEAKERfrom all the biggest tech companies on the planet.

09:30SPEAKER- Yep.

09:31SPEAKER- And the utter, utter lack of sales

09:34SPEAKERis like astonishing to hear of.

09:36SPEAKERIt's like they basically only sold it to investors

09:38SPEAKERand friends and family and nobody else bought it.

09:41SPEAKER- Yeah, that--

09:41SPEAKER- It's like an astonishing failure.

09:42SPEAKER- I didn't realize it was that bad.

09:44SPEAKER- It's like an absolutely astonishing failure.

09:46SPEAKER- So I think the thing that's interesting about this

09:49SPEAKERand the reason this is an interesting story

09:51SPEAKERis that it's the first of the,

09:53SPEAKERthese people had exactly the right idea

09:55SPEAKERand they had the right people in place

09:57SPEAKERand they had the resources to do something,

09:59SPEAKERbut they were fully 10 years

10:01SPEAKERbefore the technology could support the idea, right?

10:04SPEAKERSo if you look at, I mean,

10:07SPEAKERthere's been other examples of this.

10:08SPEAKERPalm fits in the same category in a lot of ways, I think.

10:12SPEAKERThe early kind of handheld tablet stuff

10:16SPEAKERthat Microsoft did with Windows prior to,

10:19SPEAKERWindows touch stuff prior to 10 years before the iPad

10:23SPEAKERmade a lot of sense, but if that had been a startup,

10:28SPEAKERthey would have collapsed before they shipped any product.

10:30SPEAKERThey could just had Microsoft's billion dollar revenue

10:32SPEAKERto prop them up and keep them going.

10:35SPEAKERThis being a thing that spun out

10:38SPEAKERof some investment from Apple

10:40SPEAKERand I think Sony and Apple both put in like 10%,

10:43SPEAKERbought 10% shares when they were founded right out the gate.

10:47SPEAKERAnd then they put together this coalition

10:50SPEAKERof electronics and telecom companies

10:52SPEAKERlike AT&T and Motorola and Matsushita,

10:55SPEAKERwhich is Panasonic, obviously.

10:58SPEAKER- You mean the General Magic Alliance?

11:00SPEAKER- Yeah, the General Magic Alliance.

11:03SPEAKERAnd they based this all on this guy, Mark Porat.

11:12SPEAKER- Mark, yeah, Porat.

11:12SPEAKER- I don't think I ever heard him say his last name,

11:14SPEAKERbut who was an Aspen Institute guy that came to Apple.

11:18SPEAKERAspen Institute was kind of like an MBA,

11:22SPEAKERgreenfield think tank type situation.

11:26SPEAKERAnd they did conferences where people could come

11:29SPEAKERand share ideas and talk about the digital future.

11:32SPEAKERIt's a little bit like whole earth catalog,

11:35SPEAKERbut with a Goldman Sachs angle on it

11:37SPEAKERis the vibe I've always gotten.

11:39SPEAKER- That seems very accurate.

11:41SPEAKERI did realize he was at Apple.

11:44SPEAKER- Briefly.

11:46SPEAKER- Okay, maybe that's what it was.

11:47SPEAKERThere's a few little things maybe we'll get into

11:48SPEAKERin the course of this that the movie glosses over

11:50SPEAKERa little more than I would have liked.

11:51SPEAKERAll the former Apple employees that came to

11:55SPEAKERor that went and started this company

11:56SPEAKERare very well delineated like the Andy Hertzfelds

12:00SPEAKERand Bill Atkinson's and Susan Care.

12:02SPEAKER- Joanna Hoffman, yeah.

12:04SPEAKER- Like huge names from the Macintosh team.

12:06SPEAKERLike basically the people that built the Macintosh

12:08SPEAKERall went on to do this.

12:09SPEAKERBut then Porat is sort of the almost presented

12:13SPEAKERlike the spiritual guru of the whole thing.

12:15SPEAKER- Yeah.

12:16SPEAKER- But his entrance into the whole thing

12:18SPEAKERis not as clear to me, like where he came from.

12:20SPEAKERI mean, obviously he came from the Aspen Institute,

12:22SPEAKERbut his route through Apple into leading this thing,

12:26SPEAKERphilosophically is maybe a little more murky than I.

12:29SPEAKER- Well, so he wasn't a tech guy,

12:31SPEAKERhe was a business guy, right?

12:32SPEAKER- Okay, okay, so that helps to know.

12:34SPEAKER- And he came in, I mean, he was a business tech guy,

12:36SPEAKERbut he was not like a writing code and doing circuit boards

12:39SPEAKERand all that kind of stuff like Woz or Andy Hertzfeld

12:42SPEAKERor whatever it were.

12:43SPEAKER- Really, really to go to the narrative of the film again,

12:46SPEAKERhe's presented as the Steve Jobs figure here.

12:48SPEAKERLike he's, they very much are propping him up as here,

12:50SPEAKERhere is the charismatic idea guy

12:52SPEAKERthat wants to change the world

12:53SPEAKERand is kind of driving this team

12:55SPEAKERof like brilliant technical people.

12:56SPEAKERBut like, I don't know if I fully buy the like stagecraft

13:01SPEAKERsort of glow up that they were trying to give him in this.

13:04SPEAKERLike they talk repeatedly about like,

13:06SPEAKERoh, he could sell anything to anybody.

13:08SPEAKERLike he was so electric and engaging on stage, you know?

13:11SPEAKERAnd like, he's not a bad speaker, but there's,

13:14SPEAKERlike I said, there's a bit of a,

13:18SPEAKERI'm trying to figure out how to put it, like.

13:20SPEAKER- It's a little PT Barnum.

13:21SPEAKERIt's always a little PT Barnum for those people though.

13:23SPEAKER- Yeah, for sure, but there's something about like a,

13:26SPEAKERlike a more of like a new agey guru kind of vibe to him.

13:29SPEAKERLike he's very like soft-spoken and philosophical sounding.

13:33SPEAKERYou know, he doesn't, he's not very up.

13:35SPEAKER- That's also the way Steve Jobs was, dude.

13:37SPEAKER- Yeah, but he, yeah, but he had an ineffable like,

13:42SPEAKERactually, I don't know.

13:43SPEAKERI feel like he was a bit more active and forward

13:46SPEAKERin his stage presence than this guy.

13:48SPEAKERBut anyway, it's a minor detail.

13:51SPEAKER- What I will say is he was a very good,

13:53SPEAKERlike watching these videos and remembering

13:54SPEAKERwhat other executives were like at that time.

13:56SPEAKERHe was pretty good for that time period.

13:58SPEAKER- Fair, yes, fair.

13:59SPEAKER- I think he also was the originator of that,

14:02SPEAKERof the big book.

14:03SPEAKERThey show the book a couple of times,

14:04SPEAKERwhich is the Pocket Crystal Design Dock,

14:07SPEAKERwhich is like this big giant red binder

14:09SPEAKERthat looks like it weighs about 10 pounds.

14:11SPEAKERAnd it has, it has a bunch of stuff,

14:13SPEAKERbut I think it, I don't know if it starts with,

14:15SPEAKERor if this is just like their design goals or their pillars,

14:18SPEAKERbut they have like one, two, three, four, five, six,

14:20SPEAKERnine pillars that they list, that I think Joanna Hoffman,

14:24SPEAKERwho was the Apple head of marketing early

14:26SPEAKERand was on the Mac team, the original Mac team, read out.

14:30SPEAKERWhich is, we understand how people use information machines

14:33SPEAKERbetter than anyone else.

14:35SPEAKERNot a computer, an information machine.

14:36SPEAKERThis is an important delineation.

14:39SPEAKERA tiny computer, a phone, a very personal object.

14:43SPEAKERThose are the three things that this is.

14:45SPEAKERIt must be beautiful.

14:46SPEAKERThat's some Steve Jobs business there.

14:48SPEAKERIt must offer the kind of personal satisfaction

14:50SPEAKERthat a piece of fine jewelry brings.

14:52SPEAKERAnother Steve Jobs, that like,

14:54SPEAKERthere's a through line from there to Tony Fidel,

14:55SPEAKERto Johnny Ive talking about how thin and beautiful

14:58SPEAKERthe reveals are and all that stuff, right?

14:59SPEAKER- Yeah, like Apple's destiny to become

15:01SPEAKERkind of the Rolex of computing.

15:03SPEAKER- Yeah, it must have perceived value

15:05SPEAKEReven when it's not being used.

15:06SPEAKERIt should offer the comfort of a touchstone,

15:08SPEAKERthe tactile satisfaction of a seashell,

15:10SPEAKERthe enchantment of a crystal.

15:12SPEAKEROnce you use it, you won't be able to live without it.

15:15SPEAKERIt's not just another telephone,

15:16SPEAKERand it must be something else.

15:18SPEAKERSomething else like the quote, quote, accent.

15:21SPEAKERNow, that's an iPhone.

15:23SPEAKEREverything about that is an iPhone.

15:24SPEAKERThe touchstone, seashell, chick crystal stuff

15:27SPEAKERis a little bit of like the 80s, 90s, Apple, Boomer,

15:31SPEAKERpost hippie, woo, Silicon Valley business.

15:35SPEAKER- Yeah, and that's kind of the vibe

15:36SPEAKERthat Marc Porat sort of embodies for me,

15:39SPEAKERwatching him in this.

15:39SPEAKER- I think that's that whole era of Apple.

15:41SPEAKERLike I remember going to Macworld at Maximum PC

15:43SPEAKERin the early 2000s, and it was,

15:45SPEAKERthose guys were still around, right?

15:47SPEAKERLike the guys wearing flip-flops or Birkenstocks

15:51SPEAKERwith like giant, huge, Grizzly Adams beards

15:54SPEAKERthat were unkempt and were just kind of do it.

15:57SPEAKERLike they were hippies who were computer hippies.

15:59SPEAKERThat was a Berkeley hippie, computer hippie vibe.

16:02SPEAKERThere were suit computer Berkeley guys,

16:05SPEAKERand there were like patchouli computer hippie guys

16:09SPEAKERthat you knew from Berkeley back then.

16:10SPEAKERAnyway, I thought, like this was the part

16:15SPEAKERwhere I was like, oh, this is a thing.

16:17SPEAKERI didn't understand exactly what this is.

16:20SPEAKERThe other thing that we haven't talked about at all,

16:22SPEAKERwe've talked about where this comes from,

16:23SPEAKERbut the actual legacy of this is that

16:26SPEAKERfor most of the run of this company when it mattered,

16:29SPEAKERTony Fidell and Andy Rubin sat six feet from each other.

16:32SPEAKER- Yeah.

16:33SPEAKER- So like Tony Fidell is the guy

16:36SPEAKERwho designed the original iPod,

16:38SPEAKERcame up with the wheel metaphor famously,

16:41SPEAKERled the early iPhone teams.

16:45SPEAKERAndy Rubin is the father of Android.

16:47SPEAKER- The Android guy, the guy that, yeah.

16:49SPEAKERSo there's a couple of weird things there.

16:51SPEAKERI had no idea who Tony Fidell was going into this,

16:53SPEAKERbut he is very forward in this film as a talking head.

16:57SPEAKERBut then they have a ton of footage of the company

16:59SPEAKERat the time because they hired documentarians in the '90s

17:02SPEAKERto document what they were doing for some-

17:04SPEAKER- That's the best part of the whole thing, honestly.

17:06SPEAKER- For some unknown purpose that at the time

17:08SPEAKERthat went on to become this film.

17:10SPEAKER- This is what happens when you have too much money

17:12SPEAKERstarting out as a startup is you're like,

17:14SPEAKER"Oh, we have $200 million.

17:16SPEAKERWell, let's get documentarians in here

17:17SPEAKER'cause clearly what we're doing is important."

17:19SPEAKERTurns out-

17:20SPEAKER- Just actually, not if I think about it,

17:22SPEAKERjust from the standpoint of documentary filmmaking,

17:23SPEAKERI'm not sure I've ever seen a documentary

17:25SPEAKERwith this much access to primary footage

17:28SPEAKERof the subject being documented.

17:30SPEAKERLike half of this movie, it feels like,

17:32SPEAKERis footage from within the offices while they're doing work.

17:35SPEAKER- It's definitely not something you see for documentaries

17:38SPEAKERabout stuff from the past.

17:40SPEAKERYou see it for contemporary documentaries

17:42SPEAKERor like, you know, yeah, whatever, but yeah.

17:45SPEAKER- Yeah, so when Fidel is on so much at the beginning,

17:48SPEAKERbut when they cut to him in the old footage,

17:50SPEAKERhe's like this very fresh faced.

17:51SPEAKERI mean, he was not a literal intern,

17:53SPEAKERbut like his whole origin story in this

17:54SPEAKERis about how he was like beating down their door

17:57SPEAKERwith his resume in his fist,

17:58SPEAKERlike hire me, hire me until they finally did.

18:00SPEAKERBut I kept going like,

18:02SPEAKER"Why is this guy who was clearly

18:03SPEAKERlike straight out of college pretty low level

18:05SPEAKERand also like very like fresh faced looking guy

18:08SPEAKERin this footage was so forward as a talking head here

18:11SPEAKERand only at the very end of the film."

18:13SPEAKER- Oh yeah.

18:14SPEAKER- And I gathered he went on to become someone important,

18:17SPEAKERbut I did not realize until the very end that it's like,

18:19SPEAKER"Oh, he was one of the main people

18:21SPEAKERthat made the iPod and the iPhone."

18:22SPEAKERAnd then he went and founded Nest after that.

18:24SPEAKER- Well, so the other people that you see a lot

18:26SPEAKERin this movie are Kevin Lynch,

18:28SPEAKERwho's now the, or was at least at the time of the movie,

18:30SPEAKERI think still is a VP of hardware at Apple

18:33SPEAKERand was the Apple watch guy for all intents and purposes.

18:37SPEAKER- Yes, that's a great bit at the end

18:39SPEAKERwhere they do these little floating subtitles

18:40SPEAKERattached to people from the footage from the nineties

18:43SPEAKERat the end of the film,

18:44SPEAKERlike they pop up what so many of these people

18:46SPEAKERhave gone on to do since.

18:48SPEAKERAnd it's like CTO at Adobe or like ran the iPod team

18:51SPEAKERor whatever, like it's a lot.

18:53SPEAKERThe founder of eBay, the guy who founded eBay

18:56SPEAKERwas like just a programmer at this company.

18:57SPEAKER- Tech support programmer, yeah.

18:59SPEAKERThey were like, "Nobody wants a flea market, man.

19:02SPEAKERGo take your business elsewhere."

19:04SPEAKERWhoops.

19:05SPEAKERMegan Smith, who was one of the mechanical engineers,

19:07SPEAKERthere's a really good segment, I think with her,

19:10SPEAKERshe ended up being the CTO of the United States for Obama

19:13SPEAKERfor several years and was an executive president

19:18SPEAKERor something at Google for a long time as well.

19:24SPEAKERSo yeah, I kind of don't know.

19:26SPEAKERThere's some funny business with the documentary also

19:28SPEAKERin terms of timing.

19:30SPEAKERSo the IPO for, they present the IPO for the company

19:33SPEAKERas happening before the launch of the hardware.

19:36SPEAKERBut those two things are actually reversed in reality.

19:39SPEAKER- Yeah, and I did not know that until I saw that

19:41SPEAKERin the show notes 'cause they vary much.

19:42SPEAKERIn fact, they kind of go out of their way to say

19:44SPEAKERin the documentary that they were investors

19:47SPEAKERwere investing in a concept or like they--

19:50SPEAKER- They were.

19:51SPEAKER- Don't they describe it as it was the first concept IPO,

19:53SPEAKERmeaning it was a company going public

19:56SPEAKERbefore it had a product or a revenue stream

19:58SPEAKERis how they portray it.

19:59SPEAKERBut then like you said,

19:59SPEAKERthey actually had shipped the product already.

20:01SPEAKER- Yeah, and so the sources for this,

20:03SPEAKERthey're not great sources for some of this stuff,

20:05SPEAKERbut everything I could find indicated that the IPO was in '95

20:10SPEAKERand the hardware launched, the Sony hardware launched in '94.

20:13SPEAKERSo anyway, I guess should we,

20:17SPEAKERlike that's, you tell a documentary,

20:19SPEAKERyou're telling a story, you're making a narrative flow,

20:21SPEAKERwhatever, like, I get it.

20:24SPEAKER- Yeah, you're moving pieces around.

20:26SPEAKER- Yeah, they don't actually say

20:27SPEAKERthat they happened in the wrong order.

20:29SPEAKERThey just present them in a way that implies that strongly.

20:31SPEAKER- Yeah, yeah, definitely.

20:33SPEAKER- I think that there's, like the things that they invented,

20:36SPEAKERyou kind of touched on this earlier,

20:37SPEAKERbut responsive touchscreens and the controllers

20:40SPEAKERto drive them, they go from showing like

20:43SPEAKERkind of barely being able to push.

20:45SPEAKERLike if you're not old enough to remember

20:47SPEAKERwhat a touchscreen was like in the '80s,

20:49SPEAKERit was something you had to really bang

20:51SPEAKERwith your finger hard and push really hard.

20:53SPEAKERYou could do one input at a time and it just,

20:55SPEAKERthey didn't work well.

20:55SPEAKERAnd they show like at the end of the movie,

20:58SPEAKERthem touching, just tapping with their fingers

21:00SPEAKERwith a stylus, two fingers at a time,

21:02SPEAKERbasically the same way we interact

21:04SPEAKERwith a modern smartphone keyboard now.

21:06SPEAKER- Yeah, yeah, there's a good bit in there about them.

21:08SPEAKERKind of, I forget which person it is on the team

21:10SPEAKERcomplaining about the fidelity

21:12SPEAKERof the touchscreens they can get themselves

21:14SPEAKERand like novel workarounds mathematically

21:16SPEAKERthat they're coming up with trying to make them better.

21:17SPEAKERAnd I gather at some point,

21:19SPEAKERthey just kind of made their own hardware

21:21SPEAKERto drive some of this stuff.

21:23SPEAKER- It seems like, I think that's one of the recurring themes

21:25SPEAKERis that the hardware to do the thing

21:26SPEAKERthat they wanted to do didn't exist

21:28SPEAKERand they had to create a lot of it or--

21:29SPEAKER- So like, it's not USB itself,

21:32SPEAKERbut it's a USB-like serial bus for connecting peripherals

21:36SPEAKERthey just invented from scratch.

21:37SPEAKERLike they say that in here because there was no standard

21:40SPEAKERat the time for plugging devices into other devices

21:43SPEAKERin a way that was universal.

21:44SPEAKERSo they just came up with their own serial bus

21:46SPEAKERand form factor to make it work.

21:48SPEAKER- It's a lowercase universal serial bus,

21:50SPEAKERnot the capital universal serial bus.

21:52SPEAKER- Yes, yes, and it seems like they did that for everything,

21:55SPEAKERwhich like, I don't know if we wanna like

21:57SPEAKERmake a value judgment on the wisdom of that,

21:59SPEAKERbut I guess that's kind of the whole story of this thing

22:01SPEAKERis that they had to do that because the technology

22:03SPEAKERfor what they wanted to do didn't exist yet,

22:05SPEAKERwhich is kind of really maybe the crux

22:07SPEAKERof why this thing failed.

22:08SPEAKER- Well, but they also invented stuff conceptually

22:11SPEAKERlike emoticons or emoji, right?

22:13SPEAKERLike images that represent feelings and emotions.

22:15SPEAKERThey were the first place that came up with software modems.

22:18SPEAKERSo those were the bane of our existence in the '90s

22:21SPEAKERwas cheap modems that ran the modem software on your CPU.

22:26SPEAKERBut that stuff was really important.

22:27SPEAKERThe guy who did that ended up working at, God,

22:31SPEAKERone of the big modem companies,

22:32SPEAKERRegus Robotics or somebody.

22:34SPEAKERThey did SOC advances where they were putting

22:36SPEAKERmore and more coprocessors on the same system on a chip,

22:42SPEAKERall sorts of stuff, and networked apps and games.

22:45SPEAKERSo like games where the display was happening

22:47SPEAKERon the end terminal and the compute was happening

22:50SPEAKERon a server or you were interacting with multiple people

22:52SPEAKERat the same time and all this stuff was,

22:55SPEAKERlike this didn't exist at that time, right?

22:57SPEAKER- Yeah, yeah.

22:58SPEAKERAnd there's one other, this is getting very technical

23:00SPEAKERand I only barely understand it,

23:01SPEAKERbut the movie doesn't touch on this at all

23:02SPEAKERuntil you sent me like an AT&T pitch video

23:05SPEAKERfrom the era about this thing,

23:07SPEAKERwhere they talk about the Telescript programming language

23:09SPEAKERthat came up for this thing, which sounds insane to me

23:12SPEAKERto have come up or to have been invented at this time.

23:15SPEAKERBecause it's kind of a Java-like thing

23:17SPEAKERwhere it's like it runs in a little virtual machine

23:19SPEAKERso it can kind of run on any range of devices

23:22SPEAKERthat can run the interpreter.

23:23SPEAKERIt's like years before Java.

23:24SPEAKER- But it can also transfer its state to another computer,

23:28SPEAKERwhich is wild.

23:29SPEAKER- So it's like the opposite, but it's like Java in reverse

23:32SPEAKERwhere instead of downloading the code

23:34SPEAKERto the client machines and running it there,

23:36SPEAKERyou're effectively uploading the code to servers

23:39SPEAKERthat are in the early '90s, so there's like zero power

23:41SPEAKERthat you can pack or compute,

23:43SPEAKERyou can pack into a tiny PDA-like device, right?

23:46SPEAKERSo the idea was we can see just enough data

23:49SPEAKERfrom the client device up to bigger servers

23:51SPEAKERwhere all the compute lives and the program runs,

23:54SPEAKERand yeah, like you said, like a running program

23:56SPEAKERcan like serialize its state and transfer it

23:59SPEAKERto the remote server for heavier execution.

24:02SPEAKER- Probably across like a 14.4 modem

24:04SPEAKERor something really rudimentary,

24:05SPEAKER'cause Wi-Fi didn't exist,

24:06SPEAKERthere's no cellular data at that point.

24:09SPEAKER- Telescript is crazy because like the Wikipedia page

24:11SPEAKERdescribes it as an agent-oriented programming language,

24:15SPEAKERkind of like an object-oriented one

24:16SPEAKERwhere like it's very much designed for dispatching

24:19SPEAKERthese autonomous little agents, messengers,

24:24SPEAKERwhatever you wanna call them, like software messengers,

24:26SPEAKERto go out to this closed network, which we'll get into,

24:30SPEAKERit was a closed proprietary network that they were building,

24:32SPEAKERbut you're dispatching little programs from your device

24:37SPEAKERto go off and do their thing and then come back

24:38SPEAKERwith the payload or return whatever it is you need.

24:41SPEAKER- That was very much an Arthur C. Clarke idea,

24:43SPEAKERthat was in either 2001 or 2010, I can't remember,

24:46SPEAKERas one of his core ideas about how people would compute

24:49SPEAKERin the future was that we would have these agents,

24:52SPEAKERwe assign tasks and we pay a certain amount of money

24:54SPEAKERwhile the agent runs for it to go find the thing

24:56SPEAKERthat we want and then bring it back to us,

24:58SPEAKERnot realizing that the search and return

25:00SPEAKERwould be instantaneous up until a point that it was,

25:03SPEAKERanyway, we don't need to talk about what's happened to that.

25:06SPEAKER- We brute forced our way past needing solutions

25:09SPEAKERlike that, right?

25:09SPEAKERAlso, I should say really quick,

25:11SPEAKERtalking about agents here,

25:12SPEAKERlike that word is used in a somewhat different context

25:15SPEAKERin the AI world these days,

25:16SPEAKERthat's not like we were talking about,

25:18SPEAKERmuch more deterministic.

25:19SPEAKER- There's a through line though from one idea to the other.

25:22SPEAKER- In outcome, definitely, but in function

25:24SPEAKERor the way they work internally, very different,

25:27SPEAKER'cause this would have been a,

25:28SPEAKERthis was a much more well-defined and deterministic thing

25:30SPEAKERthat these things would obey exactly

25:33SPEAKERwhat they were programmed to do.

25:34SPEAKER- Yeah, the overarching,

25:38SPEAKERthere's a lot of Arthur Clarke in this.

25:39SPEAKERI think there's a Stephen Levy article in Wired

25:43SPEAKERfrom like 1994 that talks about general magic

25:46SPEAKERaround the time the hardware was coming out

25:48SPEAKERor was about to come out,

25:49SPEAKERand he talks about the name being of reference

25:53SPEAKERto the any sufficiently advanced technologies

25:56SPEAKERindistinguishable from magic,

25:57SPEAKERwhich is another Arthur Clarke quote.

25:59SPEAKER- Yeah.

26:04SPEAKER- It's really fascinating how far ahead they were.

26:09SPEAKERI wonder how much of those,

26:11SPEAKERwe've talked about those AT&T commercials

26:12SPEAKERfrom like '92, '93, the you will commercials,

26:17SPEAKERand I wonder how much of those were influenced by,

26:21SPEAKERthere's a moment in this movie

26:22SPEAKERwhere they have film of a bunch of AT&T executives

26:25SPEAKERcoming to their offices shared with Rambus, by the way.

26:29SPEAKER- Yeah, I did not, that was not in the movie, that's--

26:30SPEAKER- No, it's, you can see it on the sign up front, yeah.

26:33SPEAKER- Oh, I totally missed that.

26:35SPEAKER- Doomed office building there.

26:37SPEAKER- Sure.

26:38SPEAKER- But yeah, so Rambus famously failed

26:40SPEAKERhigh-speed memory interface from like the early 2000s,

26:43SPEAKERlate '90s, it was in the '64 and a couple other things.

26:47SPEAKER- Didn't they make like a fortune on patents, though?

26:49SPEAKER- Yeah, it's a patent company now.

26:53SPEAKERSo anyway, there's video of the AT&T limo

26:57SPEAKERwith the AT&T executives coming for this meeting,

27:00SPEAKER'cause they called AT&T because they were like,

27:02SPEAKER"Hey, we need people that can run these services

27:06SPEAKER"for us 24/7 with no downtime."

27:10SPEAKERThat's the phone company, that's gotta be the phone company.

27:12SPEAKERThey bring these AT&T executives in,

27:13SPEAKERthey roll into this valley office park

27:16SPEAKERwith a limo that they can't get into the driveway.

27:19SPEAKERThe executives come up, the engineers are all

27:21SPEAKERSan Francisco hippies that haven't taken a shower in a week.

27:24SPEAKER- It's the classic free-spirited technologists paradigm,

27:28SPEAKERyou know, of they're all in their smelly and bare feet

27:31SPEAKERand like cut off jeans.

27:32SPEAKER- It did seem like they were wearing shoes

27:34SPEAKERfor the most part, but--

27:36SPEAKER- Fair.

27:37SPEAKERBut yeah, and then they say yes in the meeting

27:40SPEAKERis how it's presented in the documentary.

27:41SPEAKERI don't know if that's actually true or not,

27:43SPEAKERbut it would have been the right time for them to come back

27:45SPEAKERand be like, "We need to start marketing this stuff

27:47SPEAKER"so we get the ideas in the people's head

27:48SPEAKER"so we can sell it in three years."

27:50SPEAKER- Yeah, they really make it seem like all these companies

27:52SPEAKERwere just like tripping over each other

27:54SPEAKERto throw money at this thing.

27:55SPEAKER- I think they were.

27:56SPEAKER- There was a fair amount of hype around it.

27:57SPEAKER- Yeah, it was, the decrease in cost on the PC at that time

28:03SPEAKERwas, and computers in general,

28:04SPEAKER'cause like we'd gone from personal computers

28:06SPEAKERbeing like a $5,000 thing or equivalent $5,000

28:09SPEAKERin the early '80s to being relatively affordable.

28:12SPEAKERYou could go to Walmart and buy a PC in 1994.

28:15SPEAKERAnd it was heady, and this was still before the web

28:22SPEAKERfor all intents and purposes.

28:23SPEAKERThis was before anybody knew really what the web was.

28:26SPEAKER- In fact, yeah, the web was not even invented

28:28SPEAKERuntil Tim Berners-Lee didn't, what was it, '93 that he--

28:32SPEAKER- But '93 was when the first website was published.

28:36SPEAKER- Right, right, and this thing was around since '90-ish,

28:38SPEAKERso they were even ahead of that substantially.

28:40SPEAKER- Yeah, and it was like there were online services

28:43SPEAKERlike Prodigy and CompuServe around those times,

28:45SPEAKERand BBSes, but there weren't, there wasn't an idea.

28:49SPEAKERI mean, some people knew about the open web,

28:52SPEAKERbut it didn't have traction.

28:53SPEAKERIt was just one of many ideas about different ways

28:55SPEAKERthat people could do stuff, right?

28:57SPEAKERSo anyway, these AT&T executives said yes.

29:00SPEAKERThey came in.

29:01SPEAKERA couple years later, they released that video

29:03SPEAKERthat you talked about, the cloud video.

29:04SPEAKERThey show it a little bit in the movie.

29:06SPEAKERIt's got like, I don't know, I tried to find out

29:08SPEAKERwho the artist was that did the animation,

29:11SPEAKERbut they have a bunch of like,

29:12SPEAKERit looks like the Red Bull Gives You Wings cartoon ads,

29:16SPEAKERkind of like pastel line art, little squiggly animation,

29:22SPEAKERand it's where they talk about the cloud

29:24SPEAKERbeing the place where the computer happens,

29:26SPEAKERthe computing happens.

29:28SPEAKER- Yeah, did this project define the word cloud

29:30SPEAKERin this context in the sense of remote computing?

29:33SPEAKER- So I looked, I tried to find that out,

29:34SPEAKERand there are definitely people who say that

29:37SPEAKERthere are some other things that are attributed as well.

29:39SPEAKERIt is unclear if this is actually,

29:41SPEAKER'cause this doesn't exactly mean like,

29:42SPEAKERhey, we're gonna host our servers someplace away

29:44SPEAKERand not, you know, it doesn't mean exactly the same thing,

29:47SPEAKERbut it's definitely the same idea, I guess.

29:49SPEAKER- Yeah, yeah, I wish the movie had spent a little more time,

29:52SPEAKERlike they could have accomplished this in like 90 seconds

29:54SPEAKERwith a snazzy little motion graphic or something,

29:56SPEAKERdemystifying or kind of unpacking

29:58SPEAKERwhat the eventual like product and service stack

30:01SPEAKERwas gonna look like for this thing,

30:02SPEAKERbecause, okay, General Magic designed hardware,

30:05SPEAKERand then they have their magic cap operating system

30:08SPEAKERand UI and interface and everything for it,

30:09SPEAKERbut then the actual selling devices

30:12SPEAKERwere all gonna be branded by the different hardware partners

30:15SPEAKERis what I gather from this,

30:16SPEAKERlike Sony sold the magic link and Motorola had the Envoy,

30:20SPEAKERbut then they were all going to connect

30:21SPEAKERto the personal link network

30:23SPEAKERthat's with one L, one word, one L branded, personal link.

30:27SPEAKER- Capital L, camel case.

30:29SPEAKER- Yeah, which was run by AT&T, right?

30:32SPEAKERSo is that the stack, it was network solely,

30:36SPEAKERone network, not multiple commercial networks,

30:38SPEAKERone network run by AT&T, which devices from all these,

30:43SPEAKERit was like the 3DO basically,

30:44SPEAKERit was basically like General Magic defined the device

30:48SPEAKERand then different companies

30:49SPEAKERwould sell their versions of it, I guess,

30:50SPEAKERand all connect to the same network, is that the gist?

30:53SPEAKER- You have to remember that the breakup of the Bell system

30:55SPEAKERwas still new enough that AT&T was the main

31:00SPEAKERlong distance provider,

31:01SPEAKERlike was the one company that had their fingers

31:03SPEAKERin all of the different areas, right?

31:05SPEAKERSo otherwise you had to go through Southwest Bell

31:07SPEAKERand Southeast Bell and all the different,

31:09SPEAKERthe different children of Ma Bell.

31:13SPEAKERSo yeah, that's why they went with AT&T only, I assume.

31:16SPEAKERThat I think at the time the kind of nationwide BBS services

31:20SPEAKERlike Prodigy and CompuServe

31:22SPEAKERprobably didn't have great reputations for uptime.

31:25SPEAKER- Right, yeah, that makes sense for sure.

31:27SPEAKERI guess it's really the products on the shelf

31:30SPEAKERlayer of the stack to me is what got a little confusing

31:33SPEAKER'cause it seems like only two products

31:35SPEAKERever even made it to market.

31:36SPEAKER- I think that's right.

31:37SPEAKERWell, there was some stuff later

31:38SPEAKERthat's in time after the documentary covers.

31:41SPEAKERSo post Mark Perrette and all the kind of original people

31:44SPEAKERmostly leaving, they had a new CEO that did like a phone,

31:49SPEAKERlike a PDA that you could use your phone basically

31:52SPEAKERto call into and it would read your email to you

31:54SPEAKERand stuff like that.

31:54SPEAKERWe need to talk about that.

31:55SPEAKERThat stuff was kind of goofy.

31:57SPEAKER- Yeah, also another just real quick,

31:58SPEAKERanother detail of the product launch I wasn't clear on.

32:00SPEAKERWas it a phone?

32:01SPEAKERLike what did it?

32:02SPEAKER- It had phone.

32:03SPEAKER- It didn't have actual, did it have actual phone?

32:05SPEAKERLike a literal voice call,

32:06SPEAKERanalog voice call functionality in it?

32:08SPEAKERIt was not a cell phone.

32:09SPEAKER- I don't know if the phone had,

32:10SPEAKERif it had, like I don't know how any of that stuff works.

32:13SPEAKERI've never actually seen one of these

32:14SPEAKERaside from in the case of the Computer History Museum.

32:17SPEAKER- Yeah.

32:18SPEAKER- So yeah, I don't--

32:18SPEAKER- There was a phone jack on it, right?

32:20SPEAKER- It has a phone jack on it,

32:21SPEAKERbut I assume that was for modem.

32:22SPEAKERBut I don't know if you could also use it as a phone.

32:24SPEAKERThat's actually a good question.

32:27SPEAKERThe thing I wanted to know about,

32:29SPEAKERso in the Wired article with Steven Levy,

32:31SPEAKERthey talk about building the first demos

32:36SPEAKERfor this in HyperCard.

32:39SPEAKERHyperCard was Bill, what's Bill's name?

32:44SPEAKER- Bill Atkinson.

32:45SPEAKER- Bill Atkinson, yeah.

32:46SPEAKERHe did HyperCard at Apple.

32:49SPEAKER- And Quickdraw, for what it's worth,

32:51SPEAKERlike an extremely very famous foundational Apple program.

32:55SPEAKER- But he built the demo, like the first prototype demo

33:00SPEAKERthat they used to raise money, presumably,

33:02SPEAKERand I assume was what they showed AT&T as well,

33:04SPEAKERwas from everything I could tell was built in HyperCard,

33:08SPEAKERwhich was Apple's kind of like hyperlinked note card app

33:11SPEAKERfrom the early Mac days.

33:14SPEAKERI don't know when that came out.

33:15SPEAKERI feel like it was one of the mid,

33:18SPEAKERlike one of the last good pre-OS 10 Mac OS releases.

33:22SPEAKER- 1987 was the first release.

33:25SPEAKERWas Mist made in HyperCard?

33:27SPEAKERIt was, wasn't it?

33:29SPEAKER- I think HyperCard is involved in how it works, yes.

33:32SPEAKERBut I can't, I'm not 100%.

33:34SPEAKERMaybe they built a prototype there too.

33:36SPEAKERAnyway, they built this prototype

33:38SPEAKERof this whole OS in HyperCard,

33:40SPEAKERand then they had to figure out how to make that work

33:42SPEAKERon the incredibly limited SOCs of the time,

33:48SPEAKERwhich were 128 kilobytes of RAM and five megahertz.

33:55SPEAKERIn a time when the computers were slow by modern standards,

33:58SPEAKERwhen a fast computer was a 486, 25 megahertz or 50 megahertz,

34:03SPEAKERthe handheld stuff was much, much slower.

34:05SPEAKER'Cause these were all designed to run

34:06SPEAKERon double A batteries as well.

34:08SPEAKERLike these Sony devices used six double A batteries

34:12SPEAKERthat they sold.

34:13SPEAKER- God, I didn't even think about that.

34:14SPEAKERThat is intense.

34:15SPEAKER- Yeah.

34:16SPEAKERAnd so like balancing battery life

34:18SPEAKERand balancing the capabilities that they could do,

34:21SPEAKEReven if they had more capable things,

34:22SPEAKERthey didn't have power to do it

34:24SPEAKER'cause the battery technology blew in the mid '90s.

34:28SPEAKER- Right.

34:28SPEAKERSo you were always, it's worth,

34:31SPEAKERespecially for people who were younger

34:32SPEAKERand don't remember a time before ubiquitous cell coverage,

34:35SPEAKERlike you were always gonna be tethered

34:36SPEAKERto a location using this thing.

34:38SPEAKERLike you were never gonna be sitting on a subway,

34:40SPEAKERtapping away at your smart email or whatever.

34:43SPEAKERLike you were always gonna be near a phone line

34:46SPEAKERand also in need of batteries to use this thing.

34:48SPEAKER- Yeah, I think the GPRS network,

34:50SPEAKERwhich was the kind of first general packet radio service,

34:54SPEAKERwhich was a spinoff of the 2G network,

35:03SPEAKERdidn't start until after this probably, I'm looking now.

35:08SPEAKERIt was, yeah, 2001.

35:12SPEAKERThat doesn't seem right, that seems late.

35:13SPEAKERBut anyway, yeah, it's like the whole story about this

35:17SPEAKERis everything they were doing they were too early for.

35:19SPEAKERThat like, that's the recurring theme.

35:21SPEAKERLike they spun off from Apple too early.

35:25SPEAKERJohn Sculley then announced the Newton

35:27SPEAKERbefore they were ready to announce something,

35:28SPEAKERwhich makes him kind of the villain,

35:30SPEAKERbut also kind of sympathetic at the same time.

35:31SPEAKERLike he had his own problems.

35:34SPEAKER- Such a, yeah.

35:34SPEAKERI mean, it's such a baffling part of this movie though,

35:36SPEAKERbecause it comes so out of left field.

35:37SPEAKERIt's like this company spun out of Apple.

35:39SPEAKERApple was the primary corporate investor of this thing.

35:43SPEAKERAnd then all of a sudden they launched a product

35:44SPEAKERto compete with what this company was doing.

35:46SPEAKERLike just kind of without any preamble.

35:48SPEAKERLike, and obviously understandably,

35:50SPEAKERthe employees of this company are furious when this happens.

35:52SPEAKERBut yeah, Steven Levy,

35:54SPEAKERactually I think Apple and Sony had equal shares.

35:56SPEAKERSteven Levy tells a story in the Wired article

35:59SPEAKERabout them taking the pitch to Sony in Japan.

36:03SPEAKERAnd then the CEO of Sony saying,

36:05SPEAKER"Hey, we have to have consensus," you know.

36:08SPEAKERAnd then their hearts sinking

36:10SPEAKER'cause they thought that they were cooked

36:11SPEAKERbecause it would take them months to get consensus.

36:14SPEAKERAnd the CEO was like,

36:17SPEAKER"We'll have consensus, get consensus by Thursday."

36:20SPEAKER(laughs)

36:21SPEAKER- There's a great line from,

36:23SPEAKERthere is contemporary footage of the Sony CEO at the time

36:26SPEAKERwhere what, 'cause this was a small,

36:28SPEAKERit was like a hundred people or something.

36:29SPEAKERWhat was it he said?

36:30SPEAKERLike he's a small team, big thinking,

36:32SPEAKERI think was the way he put it.

36:33SPEAKERLike he was very enthusiastic about what they were doing.

36:35SPEAKER- It's well, I mean,

36:36SPEAKERand this is hard to remember knowing modern Sony,

36:39SPEAKERbut Sony at the time was doing really wild stuff.

36:41SPEAKERLike they were doing tiny laptops

36:44SPEAKERand they were doing,

36:44SPEAKERlike they were applying everything they knew

36:47SPEAKERabout making things smaller to the PC in an interesting way.

36:52SPEAKER- I mean, this was the heyday

36:53SPEAKERof Sony's innovative technology, consumer technology era.

36:56SPEAKERYou know, like they were fresh off the Walkman

36:58SPEAKERand the Discman at this time,

36:59SPEAKERor the Discman maybe hadn't even come out yet, you know.

37:01SPEAKER- Yeah, it was a time,

37:03SPEAKERlike it was honestly,

37:04SPEAKERit was the time when they were probably incubating the PS1

37:08SPEAKERand working with Nintendo on their console

37:13SPEAKERand all that stuff during that time period, right?

37:15SPEAKER- Yes, that is definitely this era as well.

37:18SPEAKER- It's, I think the most fascinating thing

37:21SPEAKERof all of this for me is the idea

37:23SPEAKERthat they had this coalition that they put together

37:26SPEAKERwith these companies that absolutely,

37:28SPEAKERlike Panasonic and Sony were locked in a mortal fight

37:31SPEAKERfor world dominance in electronics, in Japanese electronics.

37:35SPEAKERAnd the fact that they were all sitting on the stage

37:37SPEAKERduring the keynote when they announced this together,

37:39SPEAKERlike not exactly, they weren't exactly smiling.

37:41SPEAKERThere's a reason people don't put executives

37:42SPEAKERfrom different companies on stage together now.

37:44SPEAKERWe know not to do that.

37:46SPEAKERBut like they were all sitting up there together

37:48SPEAKERand it was like, it gave them real weight

37:50SPEAKERin a way that was shocking.

37:52SPEAKERThe fact that they could get them all there

37:53SPEAKERafter this thing came out

37:54SPEAKERand then kind of tanked is wild to me.

37:58SPEAKERI guess they were sitting on the keynote

37:59SPEAKERbefore the thing came out and tanked.

38:01SPEAKERThis was, anyway, yeah, it's a fascinating, fascinating story.

38:06SPEAKERI think there's some ephemera.

38:07SPEAKERIf you want to talk about, like there was some weird stuff

38:09SPEAKERthat popped up in the video that made me smile.

38:12SPEAKER- Sure, yeah, I should have made more notes

38:14SPEAKERof stuff like that 'cause I think I saw

38:15SPEAKERa fair amount of that too.

38:17SPEAKER- There's a Fry's mouse pad at some point in there.

38:21SPEAKERThey talk about going to Fry's as well.

38:23SPEAKER- Yeah, I was gonna say there was a dramatic scene

38:24SPEAKERinvolving Fry's around the product launch where they,

38:27SPEAKERI guess I assume it's the Fry's in the Valley

38:29SPEAKERclosest to their office.

38:30SPEAKER- I assume the Santa Clara one, yeah.

38:32SPEAKER- Yeah, like right around the time of the product launch,

38:35SPEAKERlike the Fry's employees have supposedly been trained

38:37SPEAKERto demo the unit for customers

38:39SPEAKERand like the General Magic people show up

38:40SPEAKERall excited to see this demo

38:42SPEAKERand it's in the very back of the store

38:44SPEAKERbehind the refrigerators where you can't even see it

38:46SPEAKERand the Fry's employees clearly don't care

38:48SPEAKERand have no idea how to use the product and it's just--

38:50SPEAKER- Did you ever go to that Fry's?

38:53SPEAKER- I'm not sure.

38:54SPEAKER- That Fry's--

38:55SPEAKER- I don't know if I've ever been in a Fry's before actually.

38:56SPEAKER- Behind the refrigerators and that Fry's

38:58SPEAKERis a cursed location.

38:59SPEAKERJust to be clear, like the movie does not sell

39:02SPEAKERhow fucked they were by putting them

39:03SPEAKERbehind the refrigerators 'cause like you'd go in

39:06SPEAKERand there was like all the checkouts on the right

39:08SPEAKERand then there was a bunch of random like desk furniture

39:10SPEAKERusually on the left, like office furniture

39:13SPEAKERand then all the cool computer stuff was off in the right

39:15SPEAKERin the well lit section and the further back you got,

39:18SPEAKERthe darker it got so that by the time you were

39:20SPEAKERinto the appliances where like the microwave ovens

39:22SPEAKERand the refrigerators and stuff were,

39:24SPEAKERit looked like somebody might jump out and knife you.

39:26SPEAKERSo if they were behind that, it was not a place of honor.

39:30SPEAKER- That's grim.

39:31SPEAKER- Yeah, it was bad.

39:33SPEAKER- Let's see, what else?

39:35SPEAKERThe Fry's mouse pad, the Bart Simpson on the wall

39:40SPEAKERin the office, just like a big, like the most '90s thing,

39:42SPEAKERlike hey, we got a big wall decal of Bart Simpson

39:44SPEAKERto put up on the wall.

39:47SPEAKERThe music in this whole thing is really, really good.

39:50SPEAKERThe way the, whoever did the score

39:54SPEAKERlike evokes the '90s AT&T theme chimes really delightfully

40:00SPEAKERin a way that made me smile.

40:01SPEAKER- Yeah, also I had to make note of another appearance

40:04SPEAKERof talking heads in a thing about Apple.

40:06SPEAKER- Oh yeah.

40:07SPEAKER- I don't know why talking heads in Apple

40:08SPEAKERand '80s imagery get paired together quite a bit.

40:11SPEAKER- I would have thought it would be Devo

40:12SPEAKERif I was gonna pick an '80s game.

40:13SPEAKERMaybe talking heads is more available.

40:14SPEAKERDavid Byrne's probably available.

40:16SPEAKERHe writes, he catches the check.

40:19SPEAKERThe Dr. Dobbs shirt that Andy Hertzfeld is wearing

40:21SPEAKERin a couple of shots is fantastic.

40:23SPEAKER- Who's Dr. Dobbs?

40:24SPEAKER- Dr. Dobbs' journal is an old like comp sci journal.

40:29SPEAKERIt's like bite for the real nerds

40:33SPEAKERif that tells you what I'm talking about, yeah.

40:36SPEAKER- Yes, yes, I can, yes, 100%.

40:38SPEAKER- If you wanna talk about register programming

40:40SPEAKERfor a specific Motorola CPU from 1984,

40:43SPEAKERDr. Dobbs had you covered.

40:47SPEAKERAnd then we talked about the agent thing already,

40:49SPEAKERbut like the way they were talking about agents

40:51SPEAKERis very reminiscent, like there is a straight through line

40:54SPEAKERto the agentic thinking of modern AI software development,

40:57SPEAKERwhich good or bad, it was there.

40:59SPEAKERSo I guess we should talk about, like they failed.

41:03SPEAKERThe reasons they failed, we've talked about it already.

41:05SPEAKER- I feel like that's kind of both what the movie builds to

41:07SPEAKERand what we've been building toward,

41:08SPEAKERwhich is like this thing was pretty radically innovative.

41:12SPEAKERWhy did it fail?

41:13SPEAKER- Yeah, they kind of, so this movie came out in 2018,

41:16SPEAKERwhich puts it, I think, at the end of the era

41:19SPEAKERof the Silicon Valley technologist as heroes

41:22SPEAKERpresented in pop culture.

41:24SPEAKER- That seems right.

41:25SPEAKERAnd I think like even people like Elon Musk

41:27SPEAKERwere still seen mostly as heroic aspirational figures

41:30SPEAKERat that time.

41:31SPEAKER- Yeah, I think that was around the time

41:34SPEAKERhe was calling the guy in Thailand a pedophile.

41:36SPEAKERSo maybe it was like as the shine was starting to come off,

41:38SPEAKERbut yeah.

41:39SPEAKER- We were just starting to enter a new paradigm.

41:41SPEAKER- But yeah, so it's like in that context,

41:45SPEAKERthis is very much, hey, these people had a really good idea.

41:50SPEAKERThese execute, they executed poorly.

41:53SPEAKER- Yeah, actually.

41:54SPEAKER- For reasons, like they presented it as the reason

41:56SPEAKERthey made them, the reason this didn't work

41:58SPEAKERis 'cause they didn't embrace the open internet,

42:00SPEAKERwhich is funny to me for a documentary in 2018

42:02SPEAKERwhen the open internet was already on its like,

42:04SPEAKERwas already stumbling and like the rise

42:07SPEAKERof the closed networks like Facebook

42:08SPEAKERand all the kind of closed social stuff that we use now

42:13SPEAKERwas there, like that stuff had happened.

42:15SPEAKERThe web was on its dying legs at this point.

42:18SPEAKER- We wrapped back around.

42:20SPEAKER- Yeah.

42:21SPEAKER- But they wanted to do it more formally here.

42:22SPEAKERI mean, we should say explicitly like AT&T

42:24SPEAKERwanted to charge service fees to be on this network.

42:26SPEAKERI mean, of course they did.

42:27SPEAKERLike that was the whole business model

42:28SPEAKERwas that they wanted to keep it closed

42:31SPEAKERso they could like rate people's,

42:32SPEAKERthey wanted to meter people's usage very intensively.

42:35SPEAKER- Yeah, of course.

42:36SPEAKERThat's AT&T, baby.

42:37SPEAKER- So they were never, yeah,

42:38SPEAKERthey loved those long distance fees at the time.

42:41SPEAKERLike they were never gonna pivot to an open network

42:43SPEAKERbecause that would have undercut the entire business model

42:45SPEAKERthis thing was built around.

42:46SPEAKER- Yeah, but I think the real problem was that,

42:49SPEAKERlike in my eyes, they were 10 years too early

42:51SPEAKERon the hardware, the hardware being able to do anything

42:54SPEAKERthey wanted to do and unlike,

42:57SPEAKERthey talk about this a little bit,

42:58SPEAKERthere's a bit where I think it was Megan Smith

43:00SPEAKERwas pulling stuff out of like their prototype closet.

43:02SPEAKERThey had a big, one of those big like industrial,

43:06SPEAKERlike two handle metal stand closets

43:09SPEAKERand she was just pulling box after box

43:11SPEAKERof old hardware prototypes out,

43:13SPEAKERshowing all the bad touch screens

43:15SPEAKERand all the different ICs that they tried

43:16SPEAKERand then the ones that they built themselves

43:18SPEAKERand all this different stuff

43:19SPEAKERand I was just like, this is absolutely fascinating,

43:21SPEAKERbut also like getting from, hey, we have a prototype

43:25SPEAKERthat works to being able to manufacture it

43:27SPEAKERis the thing that Tony Fidel and Tim Apple,

43:31SPEAKERpresumably at Apple brought in in the early 2000s

43:35SPEAKERthat let them go from, hey, we can make X number of iPods

43:39SPEAKERthat use these SOCs and have these LCD screens

43:44SPEAKERand have these capacitive interfaces

43:46SPEAKERto, hey, we have a whole logistics chain,

43:49SPEAKERthis much flash memory, this much LCD screen,

43:52SPEAKERall of this stuff to have a logistics chain

43:54SPEAKERthat will get them to, hey,

43:56SPEAKERwe can ship a billion iPhones in 2015.

43:58SPEAKER- Yeah, I assume there's been like business case studies

44:01SPEAKERwritten about that phenomenon at Apple

44:03SPEAKERand maybe they're not the only ones to ever practice this,

44:05SPEAKERbut that idea of planting seeds

44:09SPEAKERand growing your own supply chain

44:10SPEAKERfor the future dream device you want to make

44:13SPEAKERby launching like lesser products first

44:15SPEAKERto kind of build up the production capacity

44:18SPEAKERand the demand for these parts that you will then need later

44:20SPEAKERlike that's kind of this really interesting forward thinking.

44:23SPEAKER- I would hope that that's the kind of thing

44:24SPEAKERyou learn at business school.

44:25SPEAKERI don't, nobody ever writes about it

44:27SPEAKER'cause it's boring nerd stuff.

44:28SPEAKER- Well, yeah, but also it's like,

44:30SPEAKERit's not a phenomenon that can happen all the time

44:32SPEAKERbecause that was such a,

44:33SPEAKERthat was a period of such rapid technological innovation.

44:36SPEAKERLike now these days we have advanced touch screens

44:38SPEAKERand fast SOCs and all this stuff like that.

44:40SPEAKERThat was just a specific moment in history

44:43SPEAKERwhen the vision was there, but the hardware was not

44:46SPEAKERand the hardware needed to be created.

44:47SPEAKER- Yeah, and like, I mean, Elon Musk did the same thing

44:50SPEAKERwith batteries, lover, hate him,

44:52SPEAKERbut like the starting out by selling a roadster,

44:56SPEAKERa small volume roadster,

44:57SPEAKERand then moving to the high expensive luxury car,

45:01SPEAKERlet them build the battery manufacturing volume

45:03SPEAKERthat supported then the entire electronic car infrastructure

45:07SPEAKERthat's going on right now.

45:09SPEAKERSo yeah, like it's definitely happened multiple times.

45:12SPEAKERIf you can see the need for something 15 years

45:15SPEAKERin the future and to have a path to get there,

45:18SPEAKERI'm sure people are doing it constantly,

45:19SPEAKERbut like also the cost because of the rise of phones,

45:23SPEAKERthe cost of manufacturing, those types of components

45:25SPEAKERhas gone way, way down in the last 20 years, 30 years.

45:28SPEAKERAnyway.

45:28SPEAKER- There's a couple of subheadings,

45:30SPEAKERI think from watching this about their failure,

45:32SPEAKERbesides, you know, again, the big two are like,

45:34SPEAKERthey were just too far ahead of their time

45:35SPEAKERand couldn't realize their vision as well

45:38SPEAKERin hardware as they would like

45:39SPEAKERand also that the closed network,

45:41SPEAKERbut there's a couple other things.

45:42SPEAKERI mean, people just kind of didn't like what they made.

45:45SPEAKERLike there's some like man on the street interview footage

45:48SPEAKERwith people who have been allowed to test the device

45:51SPEAKERat the launch and they just weren't feeling it.

45:53SPEAKERYou know, like let's be real.

45:55SPEAKERLike it was described as very slow to use and pretty buggy.

45:58SPEAKERIt's black and white, like the, you know,

46:00SPEAKERI don't know how well the touch actually worked in practice

46:02SPEAKERfor people who were not familiar

46:03SPEAKERwith handheld touch devices at the time,

46:05SPEAKERwhich was almost everybody, you know,

46:06SPEAKERlike it just wasn't received well by consumers,

46:09SPEAKEReven before the $800 in early nineties money price tag

46:14SPEAKERis factored in.

46:15SPEAKER- I don't think $800 was that much cheap.

46:18SPEAKERIt wasn't that much out of the ballpark

46:21SPEAKER'cause the Newton was in the five to $700 range,

46:24SPEAKERdepending on which one you got, if I recall.

46:25SPEAKER- I've got the exchange.

46:27SPEAKERIt was about $1,700 in today money, so.

46:30SPEAKER- So it's an iPhone duo, basically.

46:33SPEAKER- Sure, but you know, it's not--

46:35SPEAKER- Less capable.

46:35SPEAKER- That's not out of the realm

46:36SPEAKERof what people were spending on technology at the time,

46:38SPEAKERbut you really need to wow them

46:40SPEAKERto get them to spend money like that.

46:42SPEAKERAnd apparently they just did not do the wowing.

46:44SPEAKER- Yeah, it's important to note,

46:45SPEAKERthis was probably when a laptop, a decent laptop,

46:48SPEAKERwas probably still $2,500 or $3,000 entry level.

46:52SPEAKERThe other thing about this that I thought was,

46:55SPEAKERlike the cost was definitely a problem.

46:58SPEAKERThe functionality was a problem.

46:59SPEAKERI don't think they did a good job selling it, right?

47:02SPEAKERLike if you think about the Steve Jobs three devices thing

47:06SPEAKERwhere it was a world-class telephone,

47:09SPEAKERa music player where you can hold all your songs

47:11SPEAKERin your pocket, and an, what did you say,

47:14SPEAKERan internet communication device?

47:15SPEAKERIs that the third thing?

47:16SPEAKER- Yeah, an internet communicator is the third pillar.

47:19SPEAKER- Their three things were a phone, a fax machine,

47:22SPEAKERand phone, fax machine, and a PC.

47:27SPEAKERAnd it clearly wasn't a PC.

47:28SPEAKERIt's not gonna compete with your PC.

47:30SPEAKERIt's definitely not, I guess the concept of a PDA existed

47:34SPEAKER'cause of the Newton,

47:35SPEAKERbut they also weren't beating Apple on the,

47:38SPEAKERat that point people felt like you had to handwrite

47:41SPEAKERfor the PDA to be worth doing.

47:42SPEAKERPalm at the same time was coming up with the Jot stuff

47:45SPEAKERand they were doing constrained handwriting

47:47SPEAKERso that it could run on cheaper hardware

47:49SPEAKERthan the Newton would run on, right?

47:50SPEAKER- We should mention for people who haven't seen the movie,

47:52SPEAKERlike the actual interface of this thing,

47:54SPEAKERlike the front dashboard style thing

47:56SPEAKERis like a skeuomorphic desktop.

47:58SPEAKERIt's a little black and white graphical physical desktop

48:01SPEAKERwith like a-- - Rooms.

48:03SPEAKER- With like a binder and a globe

48:04SPEAKERand a stack of papers on it

48:05SPEAKERthat you like, I hate to say this,

48:08SPEAKERbut it's kind of in the same spirit

48:10SPEAKERas things like Microsoft Bob

48:12SPEAKERand like kind of the other products

48:13SPEAKERthat were coming out around the same time

48:14SPEAKERthat we're trying to put

48:15SPEAKERlike a friendly real world interface layer

48:17SPEAKERon top of computers for people

48:19SPEAKERwho didn't understand computers.

48:20SPEAKER- The '90s were a heady time, Brad.

48:22SPEAKER- Yes, so it was definitely not like a real computer

48:24SPEAKERin any sense.

48:25SPEAKER- Yeah, it's, the quote I thought that was the worst one

48:30SPEAKERfor them was John Battelle, who was one of the founders

48:34SPEAKERof WIRED and went on to start the EFF

48:36SPEAKERand a bunch of other stuff.

48:37SPEAKERLike he's been around for a while.

48:39SPEAKERThere's a quote from him at the time that said,

48:41SPEAKER"It comes down to a personal decision

48:43SPEAKERwhether you want to be in touch all the time."

48:45SPEAKERWhich like, yeah, that's some real 2020 vibes there in 1994.

48:52SPEAKER- That was dire.

48:53SPEAKER- Yeah.

48:54SPEAKER- That was definitely the, I mean like you see stuff in this

48:56SPEAKERlike they're, it's like, this is like distilled early '90s

49:01SPEAKERtechno-optimism, you know, like almost utopianism

49:04SPEAKERabout what the future of expanded computing

49:08SPEAKERand telecommunications are gonna mean for people.

49:10SPEAKER- Pairing that with this closed service feels like

49:12SPEAKERthose two things feel like they're in huge contrast, right?

49:15SPEAKER- They definitely are.

49:16SPEAKERBut also even just looking at the philosophy

49:18SPEAKERthat they were abiding by at this time

49:19SPEAKERand knowing what the effect of these devices

49:22SPEAKERwould be on the world

49:23SPEAKERonce they actually did come to fruition

49:24SPEAKERis like kind of a bitter pill to swallow while watching this.

49:29SPEAKER- It did not have the tactile satisfaction of a seashell

49:31SPEAKERor the enchantment of a crystal, Brad.

49:33SPEAKER- No, it did have some other effects on society though.

49:36SPEAKER- Yeah, so that's kind of it, I guess.

49:39SPEAKERIs there anything else?

49:40SPEAKER- Well, there was one other thing

49:40SPEAKERI was gonna mention real quick

49:41SPEAKERabout the failure of the company.

49:43SPEAKERThis is, I mean, this is not a primary one

49:45SPEAKERbut there is some time spent in this thing

49:47SPEAKERtalking about the internal culture of the company.

49:51SPEAKER- Oh yeah.

49:52SPEAKER- They really didn't want management.

49:54SPEAKERLike they was basically just like,

49:55SPEAKERoh, we're engineers, we're smart, we'll all figure it out.

49:57SPEAKERLike they were like very anti-project management

50:00SPEAKERand did not have anybody like setting schedules

50:03SPEAKERand trying to keep them on task

50:04SPEAKERand working toward the goals.

50:06SPEAKERAnd so like it's just mentioned how over and over

50:08SPEAKERhow much they kept slipping,

50:10SPEAKERlike how sort of shoddy the everything,

50:13SPEAKERshoddily everything was coming together, I should say.

50:15SPEAKERYou know, like everything was very buggy

50:16SPEAKERand behind schedule all the time.

50:18SPEAKER- Well, and then they talked about doing a huge crunch

50:20SPEAKERwhere they were all sleeping in the office for months

50:22SPEAKERto like get it into shipping shape.

50:24SPEAKER- Like it's like the worst example of that era of software

50:28SPEAKERor game development of like, you know, it's like,

50:30SPEAKERoh, we are smart people,

50:31SPEAKERwe'll figure out how to get this done.

50:33SPEAKERAnd then it's just like a bunch of herding cats

50:35SPEAKERall the time.

50:36SPEAKER- I thought the reflecting on failure segment at the end

50:38SPEAKERwas really good where they kind of went down

50:40SPEAKERand Mark Peratt told the story of his wife

50:44SPEAKERtelling him not to come home

50:45SPEAKERif he wasn't gonna be present with the kids

50:47SPEAKERand the company and marriage failing

50:50SPEAKERwithin like six months of each other.

50:52SPEAKER- Yeah, I mean, a lot of prominent people from this company

50:54SPEAKERhave gone on to make good, which you see at the end of this,

50:57SPEAKERbut his path out of here is pretty rough.

51:01SPEAKERLike the company he founded and his marriage

51:03SPEAKERboth collapsed simultaneously.

51:06SPEAKER- So at the time the movie was made, he had kids, young kids.

51:08SPEAKER- Yeah, he seems to have kind of had a renaissance

51:11SPEAKERof his own finally.

51:12SPEAKER- Yeah, and went on to do environmental,

51:14SPEAKERlike, look, it's the failed Silicon Valley executive route

51:17SPEAKERof I'm hoping an environmental consultancy

51:20SPEAKERand or charity and here we go.

51:23SPEAKERJoanna Hoffman, who was the marketing lead for the Mac

51:26SPEAKERand also for this company retired

51:31SPEAKERand is doing charitable work now.

51:33SPEAKERWe talked about Andy Rubin and Tony Fidel.

51:36SPEAKERAndy Rubin, I think didn't participate in this.

51:39SPEAKERHe was one of the main,

51:40SPEAKERone of the primary people that didn't talk to them.

51:42SPEAKER- I was gonna say this, that seemed like a weird omission.

51:44SPEAKERLike it's a literal footnote at the very end of the movie

51:47SPEAKERthat like, oh, by the way,

51:48SPEAKERthe guy who started Android worked at this company,

51:50SPEAKERlike that's just super glossed over.

51:53SPEAKER- Yeah, I think they hit Tony Fidel at just the right time

51:55SPEAKERwhen he was on his way out from Google

51:56SPEAKERbefore he'd started the next thing really

51:58SPEAKERso that he had time and energy to spend on this.

52:00SPEAKERAnd it also feels like I've like,

52:04SPEAKERthey had actually shots from a talk with him

52:06SPEAKERat the computer history museum and I think 2017

52:08SPEAKERthat I tried to go to and couldn't get tickets to.

52:11SPEAKERBut in that talk, he talks about general magic.

52:14SPEAKERLike he painted a really clear picture of his path

52:17SPEAKERfrom starting out at general magic

52:19SPEAKERto the things he did in between

52:21SPEAKERto understanding the logistics part of the iPad, iPod

52:26SPEAKERand how he got from there to iPhone and all that stuff.

52:29SPEAKERThat was like super informative and really interesting.

52:33SPEAKERAnd he literally highlights that,

52:35SPEAKERlook, you have to ship these things small,

52:39SPEAKERstart small scale, ship them, iterate based on feedback

52:42SPEAKERbecause you're never gonna be able to anticipate

52:44SPEAKEReverything that people do with them.

52:45SPEAKERAnd we make fun of move fast and break things now

52:51SPEAKERbut that's why you move fast and break things

52:53SPEAKERis so you can get feedback from those early users.

52:57SPEAKER- Yeah.

53:01SPEAKER- Yeah, I thoroughly enjoyed this.

53:02SPEAKERIf you haven't watched the documentary,

53:04SPEAKERI think you'll learn more stuff.

53:05SPEAKERWe didn't get into anywhere near all of it here.

53:08SPEAKERThe Steven Levy article in Wired is really interesting.

53:11SPEAKERThere's some Wikipedia articles

53:12SPEAKERI think we'll chuck links to in the show notes.

53:16SPEAKERBut yeah, I thoroughly enjoyed this one.

53:20SPEAKER- So did I, highly worth the time.

53:22SPEAKER- Yeah, and I don't have a good segue here

53:26SPEAKERbut this is the part of the show

53:27SPEAKERwhere we thank everybody for supporting the Patreon

53:29SPEAKERand supporting the podcast.

53:30SPEAKER- We hope our patrons have found this podcast

53:32SPEAKERworth the time.

53:33SPEAKER- There you go, you should do this.

53:35SPEAKER- I shouldn't say that out loud.

53:36SPEAKERI don't wanna make them question whether they did or not.

53:38SPEAKER- No, no, no, this kind of stuff is always interesting

53:42SPEAKER'cause it's like there's a way to look at it

53:44SPEAKERand there's an alternate future

53:46SPEAKERwhere this worked out for them.

53:48SPEAKERAnd the other thing I realized is watching this

53:50SPEAKERis that now if they had come out with this demo in 2015

53:54SPEAKERand said hey, it's gonna take us 10 years

53:57SPEAKERto get to the point that this is a real business

53:59SPEAKERbut we have a 10 year plan and we can make that happen

54:02SPEAKERand we're the people that made the iPhone

54:05SPEAKERor the Macintosh or some high value prop.

54:07SPEAKERLike Andreessen Horowitz would write them a $50 million check

54:12SPEAKERand tell them to come back to us in two years

54:15SPEAKERand let us know how much more money you need, right?

54:17SPEAKERIt's not like they would flame out

54:19SPEAKERafter the initial product launch was no good.

54:21SPEAKERThey would have done that as a closed friends and family beta

54:24SPEAKERand then they would have released the real thing

54:26SPEAKERthree years later when the silicon caught up

54:28SPEAKERto the technology, to the idea.

54:30SPEAKER- Well, it's such a different world now.

54:32SPEAKERLike, I mean, the internet didn't even exist

54:33SPEAKERand nobody really knew what the full potential of it was

54:36SPEAKERfor business at the time, right?

54:37SPEAKERLike obscene fortunes have been made

54:40SPEAKERsince this company rose and fell.

54:42SPEAKER- God, you're not kidding.

54:44SPEAKER- That have kind of laid the groundwork

54:45SPEAKERfor what you're talking about.

54:46SPEAKERThere's one other quick thing I was gonna ask you about this

54:48SPEAKERbefore we wrap up here.

54:50SPEAKERLike you're five-ish years older than me,

54:52SPEAKERwhich as we've discussed before,

54:54SPEAKERlike kind of gives you just a little bit more insight

54:57SPEAKERinto earlier computing than I have.

55:00SPEAKERWere you aware of this company at the time?

55:02SPEAKERBecause like I super had never heard this name

55:04SPEAKERthat I could remember when we got into this.

55:06SPEAKERBut then in the movie they talk about like, you know,

55:08SPEAKERthere's like newspaper article after article

55:10SPEAKERand magazines and hype around the IPO

55:13SPEAKERand like all these, again,

55:14SPEAKERlike massive tech company investors.

55:16SPEAKERLike they talk about it like it was a little mini phenomenon.

55:19SPEAKERI'm just curious if you remember ever hearing about it

55:21SPEAKERat the time.

55:22SPEAKER- So I remember hearing about the magic link

55:24SPEAKERwhen Sony rolled that thing out.

55:26SPEAKERI regularly read Wired and I'm pretty sure I read this Tony,

55:29SPEAKERthe Steven Levy article about them

55:30SPEAKERwhen they did the release.

55:32SPEAKERI don't know, like I think one of their failures,

55:36SPEAKERand this is a lesson that Jobs took forward

55:38SPEAKERwhen he was doing the iPod and the iPhone and the iMac

55:40SPEAKERand all that stuff, was that like letting,

55:44SPEAKERlike you remember that Motorola made the first iPod?

55:47SPEAKERThey made, sorry, they called it,

55:49SPEAKERthey'd had a different name.

55:50SPEAKERThey called it the iTunes phone.

55:52SPEAKER- What?

55:53SPEAKER- Yeah, Motorola made a like candy bar style phone

55:57SPEAKERthat you could connect to iTunes

55:58SPEAKERand sync your iTunes movies, your music over to

56:02SPEAKERtwo or three years before the iPhone.

56:06SPEAKER- Is that the Moto, I'm just frantically googling here,

56:09SPEAKERthe Moto Roker E1?

56:11SPEAKER- Rocker, yeah.

56:12SPEAKER- That's not how you pronounce that.

56:13SPEAKER- They didn't name it as Roker.

56:15SPEAKERIt was after, 'cause it was for listening

56:16SPEAKERto your rock and roll music.

56:18SPEAKER- Sorry, yeah, it was R-O-K-R.

56:21SPEAKER- Yes.

56:22SPEAKER- Sorry, I wasn't, yes.

56:23SPEAKER- You know, in line with the R-A-Z-R and all those.

56:26SPEAKERBut the point is, he fucked that up, right?

56:28SPEAKERThat was a mistake because the Motorola

56:30SPEAKERhad the big brand on and nobody knew

56:32SPEAKERthat that was an Apple phone, right?

56:34SPEAKERAnd this is the same mistake they made with Sony is,

56:37SPEAKERnobody knew it was a General Magic device.

56:39SPEAKERThey knew it was a Sony thing that sucked.

56:42SPEAKER- Right, I remember now one of the big sticking points

56:44SPEAKERat the launch of the original iPhone is,

56:46SPEAKERdo you remember the carriers wanted to brand the iPhone

56:49SPEAKERthat they were selling like they did

56:50SPEAKERwith every other cell phone that they had?

56:52SPEAKERAnd that was like widely reported in the press at the time

56:54SPEAKERthat was like, that was one of the things

56:56SPEAKERJobs would not budge on is no carriers

56:58SPEAKERare putting any branding on this product.

57:00SPEAKERIt is only Apple.

57:01SPEAKER- Yeah, the first wave of Samsung Android phones

57:04SPEAKERwere called like the Captivate and the,

57:07SPEAKERthere were three of them, one for C-Mobile,

57:09SPEAKERone for Verizon and one for AT&T.

57:12SPEAKERBut they all had like their own names

57:14SPEAKERand even though they were basically the same phone

57:16SPEAKERwith different radios, yeah, it was the same thing.

57:19SPEAKERSo anyway, like a lot of the lessons from this thing

57:22SPEAKERcarry forward into these people's future lives, right?

57:25SPEAKERWhether it was an Android or Apple or wherever.

57:30SPEAKERBut anyway, that's what we're here to talk about.

57:32SPEAKERWe're here to thank the patrons for supporting the show.

57:34SPEAKER- Yes, thank you, patrons.

57:35SPEAKER- If you wanna find out, we don't take ads here.

57:37SPEAKERSo this is the only ad you'll hear.

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57:50SPEAKERYou get access to a whole bunch of back patron episodes

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58:24SPEAKERincluding Infelicitous Rips, Jordan Lippett,

58:29SPEAKERBunny Jerk, and James Cammack.

58:31SPEAKERThank you all so, so much.

58:33SPEAKER- Thank you.

58:34SPEAKER- Thanks everybody.

58:35SPEAKERAnd we do really appreciate the support

58:38SPEAKERand we will see you all next week

58:40SPEAKERwith another edition of the Tech Pod or sooner.

58:44SPEAKER- Oh.

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58:47SPEAKERbefore you print this podcast.

58:48SPEAKER- Oh.

58:49SPEAKER(upbeat music)

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